Compliance & Governance - ISO Certifications at Beakwise
Building Trust Through Excellence in Governance
At Beakwise, we believe that exceptional technology must be built on a foundation of exceptional governance. Our commitment to compliance, security, and quality is not just a checkbox—it's a core pillar of how we operate and deliver value to our clients.
Our Commitment to Excellence
In the financial services industry, trust is everything. That's why we've made corporate governance and compliance a strategic priority from day one. We're not just building software—we're building lasting partnerships with institutions that demand the highest standards of operational excellence.
Transparency
Open communication and clear documentation at every level of our organization.
Accountability
Clear ownership and responsibility for all processes and outcomes.
Security
Protecting client data and systems with enterprise-grade controls.
Quality
Continuous improvement in everything we build and deliver.
Our Certification Journey
We are proud to announce that Beakwise is in the final stages of obtaining three internationally recognized ISO certifications that demonstrate our commitment to quality, security, and service excellence.
ISO 9001:2015
Quality Management System
ISO 9001 is the international standard for Quality Management Systems (QMS). It provides a framework for organizations to ensure they consistently meet customer and regulatory requirements while continually improving their processes.
What This Means for Our Clients
- Consistent, high-quality deliverables across all projects
- Documented processes that ensure reliability and predictability
- Continuous improvement embedded in our organizational DNA
- Enhanced customer satisfaction through systematic quality controls
ISO 27001:2022
Information Security Management System
ISO 27001 is the leading international standard for Information Security Management Systems (ISMS). It provides a systematic approach to managing sensitive company and customer information, ensuring it remains secure through risk management and security controls.
What This Means for Our Clients
- Enterprise-grade protection for your sensitive data
- Systematic risk identification and mitigation
- Compliance with global data protection regulations
- Confidence that your information is handled with the highest security standards
ISO 20000-1:2018
IT Service Management System
ISO 20000-1 is the international standard for IT Service Management Systems (ITSMS). It provides a framework for organizations to establish, implement, maintain, and continually improve an IT service management system aligned with ITIL best practices.
What This Means for Our Clients
- Consistent, reliable IT service delivery with defined SLAs
- Structured incident, problem, and change management processes
- Continuous service improvement driven by metrics and feedback
- Alignment with industry best practices for IT service excellence
Our Certification Timeline
Planning & Gap Analysis
Initial assessment and roadmap development
Implementation
Deploying policies, procedures, and controls
Internal Audit
Comprehensive internal review and refinement
Certification Audit
Final third-party audit and certification
ISO Documentation Library
As part of our commitment to transparency and governance excellence, we publish our corporate policies and procedures. These documents demonstrate our systematic approach to quality, security, and service management.
Information Security Policies
Policies governing data classification, access control, and system security
Information Classification and Processing Policy
Defines the framework for classifying data (Top Secret, Secret, Internal, Public) and sets rules for labeling, encryption, and secure transmission based on sensitivity.
Attachments (1)
Acceptable Use Policy
Outlines rules for the ethical use of company assets, internet, and email. Includes specific clauses for "Clear Desk/Screen" and safe usage of AI tools.
Privilege and User Rights Management Policy
Establishes "Least Privilege" and "Segregation of Duties" principles. Mandates Just-In-Time (JIT) access for privileged accounts instead of permanent standing access.
Attachments (1)
Authentication and Password Management Policy
Sets technical standards for passwords (min. 12 chars, 90-day rotation) and mandates Multi-Factor Authentication (MFA) for remote and critical access.
Configuration Management Policy
Ensures systems are hardened using standards like CIS Benchmarks. Covers change management and monitoring for configuration drift.
Data Leakage Prevention (DLP) Policy
Defines rules and patterns (e.g., RegEx for ID numbers, file extensions for code) to detect and block unauthorized data exfiltration.
Backup Policy
Specifies the backup strategy utilizing İŞNet's Atlas and Kule data centers (Active-Passive), including RTO/RPO targets for critical services.
Network Security Policy
Details the network architecture (segmentation into DMZ, App, Data), firewall management, and defense-in-depth strategies.
Business Continuity
Plans and procedures ensuring operational resilience
Business Continuity Plan
An operational guide for emergency response. It defines the Crisis Management Team's roles, activation criteria, and strategies for failover to the secondary site.
Attachments (1)
Business Continuity Test Plan & Report
Documents the planning and results of continuity drills (e.g., Ransomware simulation), including scenario details, timeline, and success criteria.
Business Continuity Preparation Procedure
The overarching procedure describing how the Business Continuity Plan is created, maintained, and tested (Tabletop vs. Full Scale).
Operational Procedures
Procedures for malware protection, data retention, and supplier management
Protection Against Malware Procedure
Defines measures for preventing malware (EDR/Antivirus), detection mechanisms, and the incident response flow for isolating infected systems.
Data Retention and Destruction Procedure
Specifies legal retention periods and secure destruction methods (e.g., crypto-shredding for cloud data).
Operational Planning and Control Procedure
Covers the planning of product/service realization, change management (MOC), and control of outsourced processes.
Purchasing Procedure
Details the procurement cycle from requisition to order placement, ensuring purchased goods/services meet requirements.
Supplier Security & Evaluation Procedure
Establishes criteria for selecting suppliers and monitoring their performance (quality, security, timeliness) annually.
Governance & Audit
Internal audit, management review, and corrective action procedures
Internal Audit Procedure
Outlines the process for planning and conducting impartial internal audits to verify compliance with ISO standards.
Management Review Procedure
Describes the annual review process where top management evaluates the performance of the management system and allocates resources.
Monitoring and Measurement Procedure
Defines Key Performance Indicators (KPIs) and metrics to quantitatively measure the effectiveness of security and quality processes.
Nonconformity and Corrective Action Procedure
Defines the methodology for Root Cause Analysis (5 Whys, Fishbone) and managing Corrective Actions (CAPA) to prevent recurrence.
Quality Management
Customer relations and quality assurance procedures
Customer Relations Management Procedure
Manages the process of measuring customer satisfaction (e.g., NPS) and handling customer complaints and feedback.
Questions About Our Compliance Program?
Our team is ready to discuss how our governance framework supports your organization's requirements.
Contact Our Team